Shipping:
At our wholesale store, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your products in a timely manner, and we work diligently to ensure prompt delivery.
Our shipping rates are calculated based on the weight and destination of your order. We offer various shipping options to accommodate your needs, including standard shipping and fast shipping. The shipping cost will be displayed at the checkout page, allowing you to make an informed decision. However, since some winter products take up a lot of space, errors may occur in the shipping price calculation. For a clear shipping calculation, please contact us via WhatsApp or e-mail.
Once your order has been placed, our team will carefully package your products and prepare them for shipment. We partner with reliable shipping carriers to ensure that your package arrives safely and on time. You will receive a confirmation email with a tracking number, allowing you to monitor the progress of your delivery.
Please note that shipping times may vary depending on your location and the shipping method chosen. We strive to process and ship all orders within 1-2 business days, but please allow for additional time during peak seasons or holidays.
Returns:
As a policy, we do not accept returns on our products. We understand that choosing the right hijab is a personal decision, and we want to ensure that all our customers receive brand new, unworn products.
However, we are committed to your satisfaction. If you have any concerns or issues with your order, please reach out to our customer support team. We will gladly assist you and address any problems you may encounter.
Our goal is to provide you with high-quality hijabs and abayas that meet your expectations. We take pride in our products and stand behind their quality. If you have any questions or need further assistance, please do not hesitate to contact us.
FAQ:
Q: How long does shipping take?
A: Shipping times may vary depending on your location and the shipping method chosen. We strive to process and ship all orders within 1-2 business days. Please allow for additional time during peak seasons or holidays. Standard cargo sent to Europe is delivered in an average of 15 days and departs every Monday or Friday. Fast shipping is delivered within 3-4 business days from the day it is sent.
Q: Can I return my hijab?
A: As a policy, we do not accept returns on our products. We want to ensure that all our customers receive brand new, unworn products. We ship the products from Istanbul, Turkey. Therefore, sending the products back to our factory from your country will cost more than the amount you purchased. If you come to Istanbul, you can physically return our products to our factory.However, if you have any concerns or issues with your order, please reach out to our customer support team for assistance.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
Q: What if I have a problem with my order?
A: If you have any concerns or issues with your order, please contact our customer support team. We are here to assist you and address any problems you may encounter.
Q: Do you offer international shipping?
A: Yes, we offer international shipping. The shipping cost will be calculated based on the weight and destination of your order. Please note that international shipping times may vary.
Q: Can I cancel or modify my order?
A: Once an order has been placed, it cann be canceled or modified. We strive to process and ship orders as quickly as possible, so please review your order carefully before completing the purchase.
Q: What if my package is lost or damaged during shipping?
A: In the rare event that your package is lost or damaged during shipping, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
Q: How can I contact customer support?
A: You can contact our customer support team by email or WhatsApp. Please visit our Contact Us page for more information.
| KG ( Weight ) | Country | Price |
|
0-30 KG |
France, Austria |
75€ |
| 0-30 KG | Netherlands, Belgium, Germany | 70€ |
|
0-30 KG |
Italy, Spain, Portugal |
100€ |
|
0-30 KG |
Denmark, Sweden |
110€ |
|
0-30 KG |
USA, Canada |
200$ |
|
0-30 KG |
United Arab Emirates, Egypt |
100$ |
|
0-30 KG |
Bahrain |
110$ |
|
0-30 KG |
Kuwait |
190$ |
|
0-30 KG |
Saudi Arabia |
135$ |
|
0-30 KG |
Jordan |
145$ |